Video consultations

With the exception of certain emergency scenarios, most of us are currently unable to see clinicians face to face to begin or continue any required treatment.

To help combat this and ensure you get the care you need throughout the crisis, the following benefits can now also all be used for virtual (video or phone as appropriate) appointments until Dec 31st.

  • Consultant fees
  • Paediatrician benefit
  • GP visits
  • Physiotherapy or Physical Therapist visits
  • Speech and language therapist

It is at the discretion of the individual clinician/practitioner as to whether a virtual service is available and appropriate for each individual case. The same terms apply as per your existing table of benefits and membership handbook

Until Dec 31st, these can now be claimed back through your day to day benefits (in line with your plan benefits).