Coronavirus Useful Information

Digital Doctor

Irish Life Health’s digital doctor service is available 24/7 and gives members access to phone and video consultations with an Irish qualified GP. With GP practices extremely busy and given HSE Social Distancing guidelines we encourage you to use the Digital Doctor service for any illness or concerns that you would typically attend your GP for. As always If you have symptoms which we believe require a physical examination then we’ll advise you to see your own GP.

In relation to Coronavirus specifically, in line with the latest HSE guidelines, if you believe you are displaying Coronovirus symptoms and feel you may require testing, you must contact your local GP via phone in order to arrange this. If for any reason you do not already have a GP please contact your nearest GP clinic - in light of current circumstances all GPs have been advised to take on new patients in order to facilitate the testing process. We’re happy to recommend Centric Health who work with 120 GPs nationwide. See centricgp.ie for more.

As you might expect, due to a significant increase in demand, we are experiencing longer waiting periods than usual. On average calls are being answered within 5 minutes and appointments are available within 24 hours. We aim to provide advice and appointments as soon as possible and apologise for any delays.

For further details on the service and FAQs visit https://www.irishlifehealth.ie/benefits/key-benefits/digital-doctor

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